Beautiful Home Decor FAQ - Your Questions Answered

If you need more info on a product please contact us atsupport@beautifulhomedecor.com.au and we will do our best to assist you.

We do offer a gifting service. If uou are buying an item as a gift and want us to ship directly to them, send us an e-mail at support@beautifulhomedecor.com.au with the details as soon as you place an order and we will send the gift onto them with a note from you. You can also leave a note at checkout. The invoice will be e-mailed to you and not be included with the parcel.

We are an online store and all products are showcased online. We do have a change of mind policy should you wish to purchase a product from us and change your mind later. Please refer to our Refund Policy.

At present we do not have this option available. Products are shipped directly from the factory or from our warehouse which does not have public access due to security and safety.

We offer helpful tips and ideas to style your home. Visit our blog posts, or join our VIP List for ideas and tips to decorate your house.

If you still can’t find the answer, send us an e-mail at support@beautifulhomedecor.com.au

Join our VIP List for exclusive discounts.

It's our way of saying Thank You to our customers along with helpful ideas and tips on how to style your home.

Plus you'll also get early access to special sales events.

Shipping costs are automatically calculated by the courier company on checkout and dependant on the size of the product and your location.

We offer standard shipping on home décor from $8.95.

Free Shipping on all Wall Art Prints

The Como and Ava Cushions have a set shipping fee of $22 whether you order 1 cushion or 10.

Please see our Shipping Policy for more details

Orders are dispatched the next working day. Should there be a delay in dispatch we will notify you via e-mail. Depending on your location, deliveries take between 1-7 days.

Shipping is a bit longer for items made to order in our wall art collections. Please see the product description for extended shipping details. 

We use the services of Aramex Couriers for most of our deliveries. In certain deliveries we may opt for Australia Post. Either way, you will be advised and a tracking number will be forwarded onto you.

We offer a 60 days return on certain products.

Please take photos of the damage and contact us immediately atsupport@beautifulhomedecor.com.au.

Please refer to our Refund Policy for more information.

We can accept change of address before dispatch of the goods. Once the goods have been shipped, change of address is not possible.

We offer a 60 days return on certain products.

Please see our Refund Policy for more information should you wish to return a change of mind or faulty item.

Please note that we cannot accept returns on sale items. We cannot accept returns for made to order products in our wall art collections and some cushions. Please check the product description for made to order products.