If you need more info on a product please contact us at email@example.com and we will do our best to assist you.
We do offer a gifting service. If uou are buying an item as a gift and want us to ship directly to them, send us an e-mail at firstname.lastname@example.org with the details as soon as you place an order and we will send the gift onto them with a note from you. You can also leave a note at checkout. The invoice will be e-mailed to you and not be included with the parcel.
We are an online store and all products are showcased online. We do have a change of mind policy should you wish to purchase a product from us and change your mind later. Please refer to our Refund Policy.
At present we do not have this option available. Products are shipped directly from the supplier or from our warehouse which does not have public access due to security and safety.
Orders are dispatched the next working day. Should there be a delay in dispatch we will notify you via e-mail. Depending on your location, deliveries take between 1-7 days. Shipping is a bit longer for items made to order in our wall art collections. Please see the product description for extended shipping details.
We use the services of Aramex Couriers and Couriers Please for most of our deliveries. In certain deliveries we may opt for Australia Post. Either way, you will be advised and a tracking number will be forwarded onto you.
We can accept change of address before dispatch of the goods. Once the goods have been shipped, change of address is not possible.
Please see our Refund Policy for more information should you wish to return a change of mind or faulty item. Please note that we cannot accept returns on sale items. We cannot accept returns for made to order products in our wall art collections. Please check the product description for made to order products.
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